How Icici Banks Could Make Anyone a Better Parent
Table of Contents
- Founded: 1955
- Headquarter: Gujarat
- Industry: PRIVATE SECTOR BANK
- Symbol: ICICIBANK
- Website: ICICI BANK
ICICI Bank company profile
ICICI Bank is one of the large private sector banks in India offering a diversified portfolio of financial products and services to retail, SME, and corporate customers.
The main intention is to bring the capability to create valuable products and services to the customer base. the services involve in its own subsidiary like ICICI Poudential life insurance, icici lombard, Icici Home Finance, Icici Securities, Icici Venture, icici poudential asset management company.
ICICI Bank has placed in top 2 position in top 10 private bank in India 2021.
ICICI Key business areas
Retail, SME and rural banking
ICICI has offered deposit, credit, and other financial products and services to individuals, households, and small businesses across India, through our digital channels and extensive branch network spanning urban and rural areas. they also offer select products like deposits and remittances to non-resident Indians and local market offerings in select international geographies.
In retail business icici has focused on understanding and fulfilling customer needs supported by simple, fair and personalised banking with strong risk management
Icici has implemented mobile ATM vans for the public in pandemic period and also for the customer process Video KYC was launched for the process of saving account, personal loans and amazon pay credit cards through a contactless video interface.
Innovative thinking by ICICI for the retail customer by whatsapp banking in a range of banking requirement from their home and also cardless cash withdrawal facilities was enabled at ICICI ATM
Wholesale banking
For companies like the large medium small size for their business and channel partners, government entities offer a wide range of products like deposits, long-term finance, working capital, trade, cash management, transaction banking, and treasury management.
Icici has a presence in international to meet the cross border requirements of clients like to serve in an ecosystem to corporate clients
Treasury
ICICI has treasury operations comprising management of the Bank’s liquidity, a government securities portfolio and interest rate risk, proprietary trading, and foreign exchange and derivative solutions for clients.
ICICI Bank Digital Platform
ICICI has a digital platform for the customer for their services in ICICI STACK, API Banking portal, iMobile, InstaBIZ, and internet banking as well as bespoke solutions for corporate and institutional customers to get benefit in digital.
ICICI is the first bank to start a service in digital banking platform called ICICI STACK, it holds nearly 500 services with uninterrupted banking experiences for the customers. using this ICICI STACK we can open an account, instant loans, investment, health, and term insurance are facilitated
The ICICI Bank also has a start-up investment and partnerships team to collaborate with and invest in fintech startups and co-develop products aligned with our digital roadmap.
ICICI Core technology
ICICI main vision is to create valuable product to service a customer for understanding the customer 360 degree a customer-centric approach to tap opportunities and create a custom product and services.
For building digital and technology to deliver customer service for increasing productivity icici has closely monitor and improve technology infrastructure to minimise disruptions in services to customers
the ICICI Bank is creating an enterprise architecture framework across digital platforms, data and analytics, micro services-based architecture, cloud computing, cognitive intelligence and other emerging technologies.
Future-Ready Technology in 2025
Deep Understanding of Customers
(Profiles, Life Stage, Ecosystems)
↓
Delivering Delightful Customer Experiences
(Customised, Digitised, Simplified)
↓
Digitally Native Customer Engagements
(Leading Business to the Digital Core)
↓
Resilient and Flexible
Backbone Scalable, Next-Gen, Agile
Producting ICICI Customer Trust
In the modern digital age, cyber security is not an IT/information security issue, but a business issue. It product customer and bank asset
The CIA triad of Confidentiality, Integrity and Availability is at the heart of the information security framework implemented at the Bank.
This approach enables us to protect our data using a multi-layered defense mechanism and a combination of tools and techniques which complement and augment each other.
they have deployed a Data Leakage/Loss Prevention (DLP) system with data protection rules for sensitive data
exposure from the Bank’s endpoints, emails and web gateways
ICICI Bank Inshort:
- Icici bank Branch: 5,266
- ATM: 14,136
- Cash acceptance machines: 2,713
- Insta-banking kiosks: 1,786
- Current Account: 1,361.70 Billion
- Saving Account: 2,954.53 Billion
- TOTAL DEPOSITS: 9,325.22 Billion
- Networth: 1,475.09 Billion
- Increase in Total Deposits year-on-year: 21%
- Growth in Retail Loans year-on-year: 20%
- 90% instant personal loans
- 75% credit cards issued digitally
ICICI Financial Analysis:
- Interest income: ₹ 791.18 Billion
- Net interest income: ₹ 389.89 Billion
- Profit before tax: ₹ 201.83 Billion
- Profit of the year: ₹ 161.93 Billion
Key Indicator of ICICI
- Return on average equity (%): 12.21
- Return on average assets: 1.42
- Net interest margin (%): 3.69
- Earnings per share (₹): 24.01
- Book value per share(₹): 213.28
- Average CASA Ratio: 41%
- Total Capital Adequacy Ratio:19.12
- Provision coverage ratio: 77.7%
